SignifAI is a VC-backed start-up in stealth mode, with offices in Sunnyvale and Tel-Aviv. Our mission is to increase system availability through machine intelligence. Our technology helps technical operations teams solve problems faster, more effectively, and more accurately than ever before, resulting in increased system uptime and team effectiveness. SignifAI has recently released a version of its product, with an initial focus on automated root cause analysis, preventive analysis and augmented remediation. Our team consists of technologists that managed large distributed infrastructure with over 1 Billion events every day for the past several years. We have faced the pain, been there to solve down time and scaling issues, and suffered from the lack of clear simple answer to what’s important. Now we have decided to solve it by integrating machine intelligence to increase uptime, strengthen systems and make team's life easier.
Who are we looking for
We are looking for a high-energy and passionate individual to become our lead technology evangelist & customer success manager.
If you are not afraid of writing code and at the same time understand the value of nurturing customer relationships. and If you love working with technical community as customers and have thrived in a role like this before, then we want to speak with you!
This role will engage with the team in adapting the product to the requirements of our customers, as well as leading the pre and post-sales process, driving adoption and satisfaction of users, ensuring high retention. You will work with customers to help realize the full value of the company's platform and ensure that they achieve success in their business goals.
This is a strategic senior role that will work closely with the company's CTO.